Payment Policy

Thank you for shopping with Oriana Grace.

This Payment Policy explains how payments are processed when you place an order through our website.

Accepted Payment Methods

We accept the payment methods displayed at checkout. Depending on your location, device, and payment provider, available payment methods may include:

• Visa

• Mastercard

• PayPal

• Apple Pay

• Shop Pay

• Google Pay

The payment methods available for your order will be displayed during checkout.

Payment Authorization

Full payment is required before an order is processed or shipped.

Orders are processed only after payment has been successfully authorized. If a payment cannot be authorized or is declined, the order will not be completed until a valid payment is received.

Secure Payments

All payments are processed securely through trusted third-party payment providers using industry-standard security and encryption technologies.

Oriana Grace does not store or have access to your complete credit or debit card information.

Pricing

All product prices are displayed in the currency selected on our website.

Applicable shipping charges, taxes, and any additional fees are calculated and displayed during checkout before you complete your purchase.

Order Confirmation

After your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.

If you do not receive your confirmation email within a reasonable time, please contact our customer support team.

Payment Verification

To help protect our customers and prevent fraudulent transactions, we reserve the right to verify payment information before processing an order.

If additional verification is required, we may contact you before your order is processed.

Refunds

Approved refunds are issued to the original payment method used for the purchase.

The time required for a refunded payment to appear in your account depends on your payment provider or financial institution.

For complete information regarding returns and refunds, please refer to our Refund Policy.

Contact Us

If you have any questions regarding payments or experience any issues during checkout, please contact us.

Email: support@orianagrace.com

Phone: +65 8672 5810

SMS Support: +1 (213) 221-4976 (SMS Only)